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002b Restaurant Contract Architecture

Last Updated: August 2, 2026

Restaurant Contract Architecture is the whole system of contracts the restaurant runs. Not a single contract. The architecture...

010 The MBA Operator Divide

Last Updated: August 2, 2026

MBAs and operators don’t disagree on tactics. They disagree on what the math is for. That disagreement is...

009 Mom and Pop Retired

Last Updated: August 2, 2026

Mom and Pop retired. I mean that literally and as an era. The mom-and-pop restaurant ran on relationships....

008 Independence Is Not Isolation

Last Updated: August 2, 2026

There is a version of independent restaurant ownership that looks like this: one person, making every decision, solving...

007 The Competitor with Deeper Pockets

Last Updated: August 2, 2026

Excellence does not protect you from a well-capitalized competitor who decides to open across the street and absorb...

006 The Economy Is Not the Argument

Last Updated: August 2, 2026

The economy will give you reasons. It will give you reasons to cut, reasons to wait, reasons to...

005 The Four Walls Theory

Last Updated: August 2, 2026

The elements that contribute to your success or failure exist within your own four walls. And they are...

004 The Default Is Not Neutral

Last Updated: August 2, 2026

Every system in your building is running a decision right now that you may not have made. The...

003 By Design Or By Default

Last Updated: August 2, 2026

Every choice an operator makes is made by design or by default. There is no third option. Beat...

002 Two Roads

Last Updated: August 2, 2026

There are two ways to see a restaurant. Not two types of restaurant. Not two categories of operator....