The Fundamental Preface
0033 Are You Coachable
Last Updated: July 30, 2026Before you go further, I need you to answer one question honestly. Not for me. For yourself. Are...
0032 Warning Accountability Is Coming
Last Updated: July 30, 2026Knowing the trap and avoiding the trap are not the same thing. The operator who knows the loop...
0022 Why Restaurants Fail
Last Updated: July 30, 2026The modern hospitality gospel was written at restaurants doing $300 per Guest. Most operators are running at $65....
0023 Your Competition Isnt Who You Think It Is
Last Updated: July 30, 2026Most independent operators think about competition the wrong way. They watch the restaurant down the street. They track...
0024 The Argument
Last Updated: July 30, 2026Every restaurant book ever written falls into one of three categories. The first tells you what to do....
0024b The World Is Catching Up
Last Updated: July 30, 2026The argument this work makes is not new. It has been running in the best restaurants for decades...
0024c The Chairman and the Cleaning Lady
Last Updated: July 30, 2026Warren Buffett built the most successful holding company in the history of modern business. In his final letter...
0025 The Soft Skills Myth
Last Updated: July 30, 2026We’ve developed the habit of referring to people skills as “soft skills.” It’s the biggest oxymoron in the...
0026 The Noise Problem
Last Updated: July 30, 2026There has never been more advice available to restaurant operators. YouTube channels dedicated to restaurant management. LinkedIn thought...
0031 A Note On Directness
Last Updated: July 30, 2026This is direct. Not aggressive. Not harsh. But direct — in a way that may feel uncomfortable if...